Reservation Terms

What the silver reservation covers

The silver reservation amount pays for the silver required to make the piece you have chosen, at the rate confirmed for your commission.

It is not the total price of the furniture. Making charges, delivery and applicable taxes are quoted separately and are not part of this amount.

Allocation and ownership

Silver is allocated to your commission once the reservation is confirmed, the specification is agreed and the payment is received.

Until the allocation is confirmed in writing, no metal is held against your order and no rate is locked.

When your rate is confirmed

The rate that applies to your commission is the one stated in the written quotation from our atelier.

Live silver prices shown on this website are indicative only. They do not lock a rate, and they are not the rate of your commission unless your quotation says so.

Additional charges

Making charges, delivery and applicable taxes are confirmed in your commission quotation, once the finish, dimensions and destination of your piece are settled.

You will receive the full commission quotation before any further payment becomes due.

Cancellation and refunds

You may cancel before production begins. The silver reservation amount is then refunded, less any metal already allocated to your commission.

Once production has begun, the reservation becomes part of the commission and the terms set out in your quotation apply.

Delivery

Delivery is arranged and quoted separately, and the timeline is confirmed with your quotation. Lead times depend on the piece and on the finish you choose.

Questions

Send an enquiry from any piece in the collection and our atelier will answer any question about your reservation.